Nuclear Waste Services has a vacancy for an experienced Quality Assurance Manager to join our team flexible working across the NWS estate.
To deliver Quality Assurance activities (as part of the integrated NWS Assurance plan), that act as a mechanism for strengthening compliance and driving improvements in quality management for NWS & its supply chain.
The Quality Assurance Manager (External) is part of the managerial team that supports the Senior Quality Lead for Assurance. The primary focus for the role will be external assurance across the supply chain but collaborative working and resource sharing with the other Quality Assurance Managers will be required.
This role will design, build and maintain an annual programme of assurance activities primarily aligned to the NWS Intelligent Client process. They will lead a team of quality professionals that provide risk based, compliance and decision-making assurance as an enabling function.
Supported by the Senior Quality Lead for Assurance, set Standards and Expectations for NWS Quality Assurance (both internally and in the supply chain).
- Lead quality assurance activities in line with the annual programme and other reactive requests aligned to emerging needs. These activities will be scalable according to risk (but will include audits, inspections and compliance checks). The scope for these activities will cover elements such as ISO 9001 compliance (and key elements of 14001 and 45001), process adherence and effectiveness as well as delivery of contractual obligations by suppliers.
- Maintain a quality mindset across and evolve the assurance programme by identifying, exploring and implementing assurance leads from key inputs / business intelligence.
- Line manage your team to deliver agreed targets and objectives, coaching and developing them to become seasoned quality assurance professionals.
- As representative for NWS Quality, role-model professionalism, impartiality and integrity in all aspects of the role. Provide authoritative support and advice (acting as Subject Matter Expert in your areas of specialism) on quality management principles and tools to promote NWS Quality as a trusted enabling function and coach suppliers as needed.
- Create and maintain close and productive working relationships with Project Quality, other disciples with EHSSQ and Commercial teams to ensure we deliver a consistent and accurate level of service to our customers and suppliers.
- Offer support and guidance on the application of NWS Integrated Management System (IMS) and applicable ISO Standard in order to strengthen compliance and embed within our culture. This will involve providing advice to our supply chain partners on their own management systems.
- Contribute to both local and business level reporting with high quality, timely and accurate data from assurance activities undertaken. Lead on the identification of root cause and investigations into corrective actions and their effectiveness.
- Assist the Quality Lead team in the delivery of Quality strategy, business targets and improvement plans to build a value adding assurance service and promote continual improvement. Champion Quality Management and promote and foster a strong EHSSQ culture.
- Own your personal development to develop competencies across our assurance scopes and widen your knowledge of both NWS and Quality Management.
- Be aware of and abide by the standards and expectations for your role and the risks associated.
Essential
- Passion for quality and a hunger for continual improvement
- Significant experience in assurance / auditing (ideally in a nuclear OR highly regulated environment)
- Significant experience of quality management in the supply chain
- Experienced people manager
- Depth and breadth of experience communicating with a range of senior stakeholders (both internal and external
- Works well as part of a small high performing team and as an individual
- Proficient in ISO 9001:2015 and its implementation
- A good working knowledge of ISO 14001 and ISO 45001 and their implementation
- Excellent interpersonal communications and influencing skills
- Good working knowledge of Microsoft Office applications
- Driving license / willing to travel
- Lead Auditor qualification
Desirable
- Nuclear industry experience
- Chartered Quality Institute level membership
- Member of other special interest groups / networks that enhance our knowledge and culture
- On appointment to NWS you will receive 25.5 days annual leave, plus bank holidays and you can accrue up to 13 extra days leave
- Rewarding performance (annual bonus scheme)
- We offer a generous pension scheme through CNNP
- Learning and development support
- Payment of relevant annual professional subscriptions
- Employee Assistance Programme
- Financial advice assistance
- Flexible working
- Extended family-friendly policies
- Cycle to work scheme
- We welcome flexible and agile working practices
- Flexible working requests can be submitted from day 1 of employment