This role is a direct report to the Document Control Team Leader and is accountable for the maintenance, development, and continual improvements of document management for the full organisation ensuring that the business information is adequately and efficiently managed through their life cycle.
In addition, the role is also responsible for:
- Engaging with the business, guide and assist in supporting the implementation of the document control methodology. Give advice, leadership, and direction on all document management tasks.
- To review, archive or destroy documented information in line with the company policies and procedures.
Roles and Responsibilities
- To ensure that document management systems are developed, maintained and meet regulatory, stakeholder and customer needs.
- To have an in-depth knowledge of the different roles within document management and to guide each role accordingly.
- To be fully embedded into the end-to-end life cycle of document management, from creating a document, numbering, publishing, version control, review and withdrawal.
- To be the point of contact for all document control issues and to deal with them in a professional manner.
- To actively monitor the health of document management
- Review submitted documentation and prepare document metrics and deliver when and if required.
- Issue controlled copies and transmittals as and when required ensuring that the associated trackers are kept up to date.
- Prepare reports for the overall heath and status of documentation, making sure support is given to address risks and mitigate issues.
- To deliver set document management objectives and targets.
Experience Required
Essential
- Experience working with management systems and document management toolsets.
- Good communication skills
- Excellent IT skills and fully competent in Microsoft office Software.
- Ability to work as part of a team and be flexible.
- Good organisation skills
- Ability to manage a busy workload and prioritise.
- Understanding of different artifacts (Drawings, Process Maps, Word documents etc),
Desirable
- Knowledge and experience working against ISO 9001
- Experience with SharePoint and understanding of workflows.
- Experience of auditing
- Understanding of compliance needs and following governance.
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